My Email BlackBaud

Support

Helpdesk

 

Novell


 

Rebooting & Logging Out: 

Software is written and developed by human beings. In the Bible, as early as Adam and Eve, we learn that man is not perfect, hence software that man writes and we use everyday is not going to be perfect. There will be bugs. There will be software and hardware conflicts. Things might not work right all the time.

 

Believe or not the most reliable way to fix most computer related issues is to reboot your computer.

 

If something stops working properly, on your computer, before calling anyone or opening a Helpdesk ticket, reboot the computer!!!

 

If the problem persists, then open a Helpdesk ticket.

 

Believe it or not, many end users do not know the difference between rebooting and logging out. The difference will now be explained.

 

How to Reboot

 

Rebooting involves physically turning off the computer and starting it back up again. This is accomplished a couple of ways:

 

  • Press Ctrl-Alt-Delete at the same time (the Novell Client for Windows window will appear)

  • Choose Shutdown

  • Another window will appear

  • Choose Shutdown and Restart

 

Your computer will attempt to shutdown every application running and go through a power-cycle. This will take a couple of minutes. Do nothing. If a programs hangs you may be asked to end the process immediately, select ok.

 

Or

 

  • Choose Start (lower left hand corner)

  • Choose Shutdown

  • Choose Restart from a drop down list

  • Then finally choose OK

 

Your computer will attempt to shutdown every application running and go through a power-cycle. This will take a couple of minutes. Do nothing. If a program hangs you may be asked to end the process immediately, select ok.

 

After the computer cycles through, the main login screen will appear and you will be able to login as normal.

 

Or

 

If the computer freezes and does not shutdown following the above instructions, press the power button on the front panel of the computer for five (5) seconds. The computer will shutdown automatically. Wait ten (10) seconds after the power is turned off and push the power button again. The computer should restart normally.

 

Logging Out

 

When you log off or log out of a computer you are not powering down the computer. You are unconnecting yourself and your computer from the schools recourses. You can log off a couple of ways:

 

 

  • Press Ctrl-Alt-Delete at the same time (the Novell Client for Windows window will appear)

  • Choose Logout

  • Another window will appear.

  • You will be asked if you want to end your Netware/Windows session

  • Choose Ok

 

The computer will log you off of the school network and take to the main Novell Login in screen.

 

Or

 

  •  Choose Start (lower left hand corner)

  • Choose Log Off username

  • You will be asked if you are sure

  • Choose OK

 

The computer will log you off of the school network and take you to the main Novell Login in screen.